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STC - FAQ Quick Start
Help Topics

Login > Main Menu > Quick Start




Set up account
To set up an account we will ask you to enter basic information including name, delivery address, payment information and e-mail address. For delivery to apartment buildings or businesses you will be asked to confirm that we deliver to your building before you will be able to set up an account. (You will be instructed how to do this.)

Finally, you will be asked to create a Username and Password. You will need this Username and Password to log in each time, unless you set your computer to remember your login information.


Select Delivery Day
We deliver seven days a week in most neighborhoods. Choose the day and time that works best for you from a list of times we're in your neighborhood. This will be your "default" delivery day. If you don't want the same delivery day and time each week, or want to order more or less often than once a week, simply select a new delivery option each time you order. 


Start shopping
It takes most customers about an hour to compile their first order, but it gets a lot faster each time you shop. The fastest way to shop is to have a shopping list ready and simply type keywords for each item, such as "organic milk," into our Search box. On our home page you'll find links to our weekly specials, new products, and much more. Features like your Master Shopping List and Custom Shopping Lists cut future shopping time dramatically. See our Shopping Tips for info on these and other ways to shop faster.


A word about our Grocery Store

Browsing through our "Grocery Store" is a good way to get familiar with the depth and breadth of our selection, or to see everything we carry in a certain category. But because we sell over 25,000 items, browsing can be overwhelming for a first-time shopper. (If you've ever wandered around an unfamiliar grocery store trying to find something, you know what we mean!)

The best advice we can give you is to use the power of the Internet to make grocery shopping more efficient. You don't have to stroll down every aisle to find what you need — you can use today's powerful e-commerce tools, like our helpful Search function, to jump from asparagus to yogurt in seconds. Or use one of our nutritional filters to see all low-cal ice creams in one click. Once you get used to grocery shopping this way, you'll never go back!


Ordering deadline
Depending on your route, your ordering deadline may be as soon as 4 hours before your delivery time. Log in to see which delivery slots are available to you.


Delivery
You can count on your groceries arriving during your selected  delivery window. With CobornsDelivers - St. Cloud Area, you do need to be home for delivery. 

For deliveries that include alcohol, an adult at least 21 years of age with a valid ID must be home to sign for the order. If no one is home, these items will be removed from your order and you will be charged a $10 restocking fee. See Alcohol Delivery Policy


No tipping, please!

If you have any problems with your order, such as missing, incorrect or damaged items, we guarantee 100% satisfaction. Call Customer Relations immediately, toll-free at (844) 824-8343 and we'll redeliver the item or refund your payment.



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